Internal knowledge & SOPs

Give your team instant answers from your own policies.

We build a private assistant that answers staff questions using only your own SOPs, policies, playbooks and firm documents, shows where each answer came from, and says so when the answer is not in your material.

Book a Discovery CallEstimate your cost 

Sound familiar?

  • Senior staff interrupted all day with the same routine questions
  • Policies and procedures spread across shared drives, binders and old emails
  • New hires take months to learn how things are done
  • Different people give different answers to the same question

Works with

  • Microsoft 365 / Outlook
  • Google Workspace / Gmail

A good fit for:Clinics, solo practices, law offices and growing teams with written procedures that people struggle to find.

How it works

  1. Gather

    We collect the documents you approve, such as SOPs, policies, templates and playbooks, from Microsoft 365 or Google Workspace.

  2. Organize

    Documents are prepared so the assistant can find the right passage, and anything out of date is flagged for you to retire.

  3. Answer

    Staff ask in plain language and get a short answer with a link to the source document, so they can check it.

  4. Keep current

    When a document changes, the assistant uses the new version. Questions it cannot answer are logged so you can fill the gaps.

Your data stays where you choose, never trains AI models, and sensitive actions can require a person's approval. How we handle data.

Estimate what internal knowledge assistant costs you.

The sliders start from typical numbers for this kind of work. They are assumptions, not benchmarks: set them to match your team.

6
3
$50
50%
Hours a year spent on repetitive work
864
What that work costs you each year
$43,200
Hours automation could give back
432
Potential yearly value recovered
$21,600
Book a call to check these numbers

This is a rough estimate, not a quote. It assumes 48 working weeks a year and uses only the numbers you enter. Your real results depend on your processes and systems — that is what the discovery call is for.

Common questions

Will it make up answers?
It answers only from the documents you approve and links to the source. When the answer is not in your material, it says so instead of guessing.
Is patient or client information used to train AI models?
No. We only use AI providers whose terms keep your prompts and files out of model training, and your data stays in Canadian cloud regions or in accounts you own.
Who can see which documents?
Access follows the permissions you set, so staff only get answers from documents they are allowed to see.

Other systems we build

Want to see if this fits your business?

Led by Hassan Mugne, Founder & CEO. Built in Toronto, Ontario.

Book a Discovery Call