Privacy policy

This policy explains what personal information Logic Labs collects through this website, why we collect it, and what you can do about it. It is written to reflect how the site actually works today.

Who we are

Logic Labs ("we", "us") operates logiclabssystems.com and provides AI implementation, automation and custom software services to businesses from Toronto, Ontario.

Person in charge of personal information.Hassan Mugne, Founder & CEO, is responsible for how Logic Labs protects personal information. Contact: [email protected].

What we collect

Information you give us. When you book a discovery call or email us, we receive what you choose to send:

• your name and email address;
• your company name, if you provide it;
• the time you book and anything you tell us about what you need help with.

Booking a call. Our "Book a Discovery Call" buttons take you to our booking page on Calendly, a scheduling service. Information you enter there is collected by Calendly on our behalf and handled underCalendly's privacy notice. Calendly is not loaded on this website itself.

The manual work calculator. Numbers you enter in the calculator are worked out in your own browser and are not sent to us. They only reach us if you choose to: the "Book a call to check these numbers" button adds your estimate to the notes of your Calendly booking, and "Email My Estimate" sends your estimate to the email address you enter. When you use it, your email address and the four numbers are sent to our server, which emails the estimate to you from our own mailbox through our email provider (Proton Mail) and keeps a copy so we can follow up if you reply.

Information we do not collect. This site sets no cookies, runs no analytics or advertising trackers, and embeds no third-party scripts or pixels. Fonts are served from our own domain, so loading a page sends nothing to Google or any other font provider.

Standard server logs. Our hosting provider keeps ordinary web server logs, such as your IP address, browser type and the pages requested, for security and to keep the site running.

Why we use it

• to reply to your enquiry and arrange a discovery call;
• to provide and administer services you engage us for;
• to keep business records we are required to keep;
• to protect the site against abuse and spam.

We do not add you to a marketing list and we do not send promotional email without your consent. We do not sell, rent or trade your personal information.

Consent

By booking a call or emailing us, you consent to our using your information to respond to your enquiry. You can withdraw that consent at any time — see Your rights. Withdrawing consent may mean we can no longer continue a conversation with you, but it does not affect anything we did before you withdrew it.

Who we share it with

We share personal information only with service providers who help us run this website and our business, and only to the extent they need it:

• our web host and content delivery provider, which serves this site;
• our email provider, which stores messages sent to us;
• our scheduling provider (Calendly), which handles discovery-call bookings.

Some of these providers may store data outside Canada, including in the United States or the European Union, and their handling of it is subject to the laws of those places. We may also disclose information where the law requires it.

How long we keep it

We keep enquiries only as long as we need them to respond and to follow up on a possible engagement, then delete them. Records relating to completed engagements, including invoices, are kept for the period Canadian tax law requires. Server logs are retained by our hosting provider on its own short cycle.

How we protect it

The site is served over HTTPS. Access to our inboxes and accounts is limited to the people who need it and protected with strong authentication. No system is perfectly secure, but we take reasonable steps appropriate to the sensitivity of the information.

Your rights

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and, if you are in Québec, theAct respecting the protection of personal information in the private sector (Law 25), you may ask us to:

• tell you what personal information we hold about you;
• correct information that is wrong or out of date;
• delete information we no longer need; and
• stop using your information for a purpose you previously agreed to.

Email [email protected] and we will respond within 30 days. If you are not satisfied with our answer, you may complain to the Office of the Privacy Commissioner of Canada at priv.gc.ca or, in Québec, to the Commission d'accès à l'information at cai.gouv.qc.ca.

Children

This site is intended for businesses and is not directed at children. We do not knowingly collect personal information from anyone under 18.

Changes to this policy

If how we handle information changes, we will update this page and change the date at the top.

Contact

Logic Labs, Toronto, Ontario — privacy questions: [email protected]; everything else: [email protected]