Case study · Flagship partner
The systems running a Canadian finance firm serving 230+ businesses.
Zetique Inc. is a Toronto-based finance firm and our flagship partner. We designed, built and maintain the systems behind its day-to-day operations. This page sets out what the problem was, what we built, and exactly what the 64% figure does and does not measure.
- Reduction in repetitive admin across the targeted workflows
- 64%
- Reduction in repetitive admin across the targeted workflows
- Canadian small and midsize businesses served by the Zetique team
- 230+
- Canadian small and midsize businesses served by the Zetique team
- Ongoing maintenance and new builds
- Active
- Ongoing maintenance and new builds
The challenge
As a growing Canadian finance team serving more than 230 small and midsize businesses, Zetique's operations were held together by manual effort.
- Client onboarding run by hand: forms, documents and set-up repeated for every new client
- Status tracking spread across inboxes, spreadsheets and follow-up reminders
- Fragmented operational tasks that grew with every client the team took on
- Senior people spending their time on admin instead of advisory work
What Logic Labs built
Automated onboarding pipelines
New clients move through intake, document collection and set-up in a consistent, automated flow, with people stepping in only where judgement is needed.
Custom internal workflows
Repetitive back-office tasks are routed and tracked automatically, so work reaches the right person without manual chasing.
Centralized operational tooling
Status, tasks and reporting live in one place instead of across scattered tools, giving the team a single view of where every client stands.
Measured impact and scope
How the 64% was measured. The figure is an internal operational benchmark of the targeted back-office workflows: client onboarding, task routing and reporting. It compares the repetitive, manual work those workflows required before automation with what remains after. It is not a measure of Zetique's total workload or of every process in the business.
Ongoing responsibility. We continue to maintain and improve these systems as Zetique's operations change, rather than handing over a one-off project.
Where it goes from here. The same proven architecture now underpins custom systems we build for businesses in Zetique's client network, adapted to each business's own tools and workflows.
“Logic Labs built the operational backbone our team relies on every day—cutting repetitive admin so we can focus on serving our clients across Canada.”
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No tech jargon—just a practical look at where you can save time.